Privacy Policy

The Tire Plug (“we,” “us,” “our”) operates the website tireplugla.com and provides tire and automotive services at our Los Angeles locations. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a form, you agree to this policy.

Information we collect

When you fill out a form on our site (a service/quote request or our discount sign-up), we may collect:

• Your name, phone number, and email address
• Vehicle information (year, make, model, tire size)
• The service you’re interested in and how soon you need it
• Any messages you send us

How we use your information

• To respond to your request and prepare your quote
• To contact you by phone, text message, or email about your request and appointment
• To send service reminders and occasional offers if you opted in
• To improve our services and customer experience

Text messaging (SMS)

If you provide your phone number and opt in, we may send you text messages related to your quote, appointment, service reminders, and promotions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

We do not sell or share your information. No mobile information — including your phone number and your consent to receive text messages — will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How we share information

We only share information with trusted service providers who help us operate our business (for example, our scheduling, messaging, and email tools), and only as needed to provide our services to you. We may also disclose information if required by law. We never sell your personal information.

Data security & retention

We take reasonable steps to protect your information and keep it only as long as needed to serve you and meet our legal obligations.

Your choices

You can opt out of texts by replying STOP, unsubscribe from emails using the link in any email, or contact us to update or delete your information.

Contact us

The Tire Plug
2331 E Olympic Blvd, Los Angeles, CA 90021
2220 E Manchester Ave, Los Angeles, CA 90001
Phone: 562-513-0217
Email: tiredepotplug@gmail.com